Reviews

We’re thorough with our work. Every job is done to the highest standard, and that means checking everything to make sure it’s built to last. Sometimes that takes extra time, but it’s how we deliver quality work we stand behind.

We stand by our estimates and believe in upfront pricing. If additional work is needed, we always get customer consent before moving forward. Sometimes new issues come up during a job, but we’ll never proceed without your approval. That’s part of our No Surprises Guarantee.

Call us. If you experience any leaks within a year of service, we’ll be there within 24 hours or refund your money. That’s our No Frustrations Guarantee. If your system breaks down during the first year, we will be there within 24 hours or we will pay you for your inconvenience.

We have a full-time dispatch team dedicated to keeping you updated. Arrival times, changes, questions, or for anything you need, we’re available 24/7. We’ll communicate through whichever channel you prefer whether it’s phone, text, or email.

Yes. Every service call includes a plumber’s report with a summary of findings. This report is formatted to help with insurance claims and meets the requirements most providers ask for.

Our Property Protection Guarantee means we treat your home with care. We use drop cloths and protective gear on every job. And yes, we’re fully insured.

Yes. We have shops in Vancouver, Portland, and Salem. We guarantee a local technician will be dispatched to your home.