Customer Reviews in Salem

Total reviews: 4133 | Average rating: 4.9

5

Very courteous made sure everyone understood and everything worked correctly

5

Service was great, Cody was professional and did a great job getting my leak repaired.

5

Caleb was professional and communicated very well during every step of the process. Great job!

5

Called Saturday and they came on Sunday and had it repaired on Monday. Very good service.

5

Great service. Technician was very good 👍

5

Cody was professional, polite, and knowledgeable. I will definitely use this company again and will recommend them to others. Thank you for your service Cody

5

Great professional service. Your team kept me informed throughout the process and provided a video of the plumbing work. Would recommend them to family and friends.

5

A courteous, friendly tech A good company representative

5

Good experience getting new garbage disposal installed by Jessie. Very professional, respectful & talented. Answered all my questions, guided me with choices available. Thank you!

5

Henco’s team showed up and had me dialed in in no time. Thanks Henco!

5

He came looked at the job and gave a fare estimate. Good dude!

5

Our technician Cody was knowledgeable, extremely informative and very respectful.

5

Our plumber Jesse did a great job in solving one issue in our main bath. And those are just a great job installing proper shower cartridge in our guest bathroom.

5

Satisfied with service request requested, which was just a bid. Have decided to wait on the project.

5

I have found my plumber.Henko plumbing was out within the hour of calling them and I only paid $79 to have a drain cleaned and adjust a faucet. Last time I needed a drain cleaned Action wouldn't go on the roof to clean it.So I paid their fee and then four hundred dollars to rote a router for them to clean it .
Henco has a special for $79 to clean a drain.I would have gladly paid more as they were worth it. Wore booties in the house and was clean! I recommend checking their website..see if special is still there..bargain! I seldom leave reviews , but I was so pleased! Will use for all plumbing needs now!

5

Very fast service couldn’t be happier

5

We had a gas leak from our oven. Northwest gas came out to assess the issue and recommended this company for a repair for the stove. Dillon came out and was very professional and did a great job. Dillion was knowledgeable of the issue, explained the charges, offered other options and did the repair in a timely manner. Henco & Dillion also followed up & kept us informed of arrival, etc. Would definitely recommend them.

5

Worked his tail off getting the water to drain correctly. Good job.

5

Our shower drain backed up Sunday evening. Henco was able to send Shane out Monday morning to remove the clog and get our drain flowing again. Great service and a wonderful technician. All of our questions were answered while Shane was here.

5

Emergency repair for water heater valve. Excellent service.

5

Jesse was friendly and explained what he found in the diagnostics, including pictures. He made repairs in a timely manner and kept us updated throughout the process.

5

Dillon knows his stuff! He gave helpful explanations and demonstrations throughout installation of the water heater. I have a few more plumbing projects coming up that I’ll ask Dillon to do, without hesitation.

5

Great experience! Had an emergency leak they were there within a couple hours. Very thorough explanation of my options with photos. They were able to solve the same day and Dillion was polite and knowledgeable!

5

Tim Kluting replaced my kitchen faucet . His work was excellent. He took pride in his work. I would recommend him and Henco Plumbing.

5

Would Recommend!

Shane was professional, polite, and extremely helpful. I appreciated his interpersonal approach and willingness to talk through the process as he worked.

The estimate was given in advance and adhered to once work was completed.

5

Shane was great to work with.

5

Dillon Dumire came to my house today to give me a free estimate on repiping. He was kind and honest. I am thankful that he gave me a couple of pricing options. He also gave some great advice and feedback for plumbing issues.

5

Courteous, thorough, nice, quick service!

5

Excellent service, Tim was awesome to work with, very informative.
Thank you

5

Dillon arrived just one hour after my call. He was knowledgeable and personable. We will be calling him with our next preventative maintenance.

5

Dillon provided a same day estimate. He was clearly knowledgeable and professional.

5

Great work and very polite, the paitence from the PD Shane was amazing and he had very helpful tips 10/10 would hire again

5

Caleb came out on Saturday and saw the issue gave us a quote returned Sunday fixed the issue and got our water back on

5

Jesse is professional & gave information on what to for my situation. I will have to put off the schedule he set up for me until after October 1st, 2025. I could meet with Omar on October 2, in the afternoon, I hope this is acceptable? Thanks Susan

4

Our technician was super knowledgeable and friendly but I was surprised and disappointed when he quoted me $427 to clear a clogged kitchen sink.

5

very quick with the repair and they fit me in with short notice. tech was pleasant and efficient

5

Excellent customer service, homeowner redesign and had all plumbing replaced prior to rebuild. Quite a few changes and the plumber was both personable and professional. Would highly recommend going forward.

5

Had a leak called Henco and now leak is fixed. I’ll give them a 5-star rating. Quick and efficient. Thanks Tim

5

We had a toilet that was very old and continuously plugging up. I called Henco Plumbing and Shane Schnepp came to our rescue. He gave me several options to address the problem and explained each one very thoroughly. He was a very pleasant and polite young man. We decided to go with a new toilet and Shane completed the job in a very timely and efficient manner. I will be recommending Henco Plumbing to all my friends and family and of course be using them for all of our future plumbing needs. Thank you again Shane for a job very well done!!! Jill Barnes

5

Shane was very professional, explained all the possible fixes that may be needed, provided quotes, worked efficiently and with care.