Customer Reviews in Salem

Total reviews: 4768 | Average rating: 4.9

5

Jesse Edwards & Shane Schnepp did a great job. Effective, professional and timely...
Thanks Henco

5

Showed up promptly and was friendly

5

The technician was really patient, taking down every little detail and explain it well. He was amazing.

5

Everything was great. The only thing I would have liked done differently would have been the bill being itemized showing labor from materials.

5

He was on time, He was courteous and took the time to explain things to us.

5

Cody Dalton is the guy that helped me resolve my issue, did a fantastic job and was incredibly awesome, friendly and knowledgeable, I appreciate the service.

5

For Henco Plumbing Salem - worked with them from another state; they made it very easy. Had to turn gas off at the stove due to leak. Very professional, polite, informative, timely. The video that was sent was helpful when scheduling another company for the repair work (Henco Plumbing didn’t work on my stove brand or I would have used them).

5

Tim was great, knowledgeable and efficient completed the work in a very timely manner. Would definitely recommend to use for any plumbing needs you have

5

Professional, courteous service. Communication was Exemplary!

5

Tim Kulting was so wonderful. Our water heater ended up being from 1991. We are so lucky to have not experience an explosion of that water heater. He showed up around 9:30 a.m., and was finished with everything by 2:00 p.m.. that included him leaving and going and getting us a brand new water heater, taking the old water heater out and all of the work that came with it. He was friendly, relatable and very knowledgeable. We really appreciate him and hope that you do as well. We would definitely recommend Tim and Henco plumbing to anyone who needs plumbing services.

5

We needed a plumber to look at a leak and Dillion at Henco was at the ready. We had a plumber available to us the same day as our call, he was knowledgeable and helpful.

5

Jesse was an amazing plumber so professional, informative, friendly. We are keeping his card . The answering service sure got Henco quickly. I called about 11:30 am and before 5pm the new water heater was installed and working!

5

Very informative precise description of all the work that needed to be done

5

I had someone out the same day i called and the tankless water heater replaced the next day. Excellent communications with the office and installer.

5

Super helpful

4

He was very polite and he gave us several of how the repair could go
Thankfully the least expensive repair worked.

5

Very friendly and knowledgeable.

5

Professional, knows what he is doing, kind and took his time to make sure everything was put together properly.

5

Had a great experience working with Shane and Henco. Drain line hydro jetting with camera inspection for 35 unit Condo complex. Gave written updates daily with pictures of how the job was progessing, complete the job in the quoted amount of time and did not leave a mess for owners to clean up after. Answered questions promptly and very pleasant tow work with from estimate through completion of project.

5

We got an estimate from this company and while we did end up using a different contractor to install because we got a little bit better price.. I wanted to say what an excellent job Cody did when he came to do our estimate. He was very nice and professional. He seemed knowledgeable and because our shut off valve was faulty and letting some water leak through, he was kind enough to cap the water line at no charge so we wouldn’t continue to have a slow leak destroying our wood floors. I would absolutely recommend checking them out.

5

They were friendly and prompt getting me scheduled. Shane was my plumber and he was so professional and flexible around my schedule. He really went above and beyond! Would for sure hire them again.

5

Quick response. Very knowledgeable tech. Took time to ensure the laundry drain system was running free. Videoed inside of pipes after cleaning. Did a great job of cleaning up when finished. Highly recommend Henco Plumbing Services.

5

I am pleased with this plumbing service. Jessie was polite, and professional working on my home’s plumbing issues. He cleaned the work area inside and outside. I would definitely recommend this company to others with plumbing issues.

5

Cody was great very informative gave me options and worked well with me.

5

Best experience with Jesse! Highly recommend

5

Such a pleasure to work with this company. If you need an amazing plumber, fair pricing, and you value you a professional company, call Henco.

5

Great experience with Henco Plumbing – Salem! Kevin Hales was outstanding—professional, knowledgeable, and someone you immediately trust to get the job done right. He took the time to explain everything clearly, stayed on top of the details, and made the whole process smooth from start to finish. It’s rare to find someone who combines skill, reliability, and great customer service the way Kevin does.

Highly recommend Henco Salem, especially if you get to work with Kevin Hales

5

Kevin did an amazing job on replacing my water heater. Communication from the office and technician were great. I highly recommend Henco for all your plumbing projects.

5

Jesse is the man! Very knowledgeable, no BS!

5

Loy did a great job. Showed up early, helped identify the issue and solved it expeditiously. Thought we had a pipe/drain leak into the ceiling, ended up being a faulty wax ring and toilet issue. Toilet replaced, all reset and functioning. Super responsive from first phone call to final job.

5

Dillon from Henco Plumbing and Heating arrived right on time to perform a plumbing maintenance inspection. He was personable and very knowledgeable. He inspected every plumbing aspect of our home. As he was working, he explained all functions of our system including helpful hints to prolong the life of our system. I highly recommend Henco for this type of work, and especially Dillon for peace of mind.

5

Shane did an amazing job! Didn't just clear the clog, but made sure the line was truly clear.
Kind, courteous and indulged my constant curious hovering, as well as my relentlessly curious cat.
Cleaned up after himself and left things in great shape.

5

Jesse is very friendly and knowledgeable. He was careful to explain all the details of our situation so we could fully understand. Jesse is a great representative for Henco.

5

Cody was great! Fast and friendly!!

5

He did a good job and fast

5

Dillon muir wasn't able to do the service i requested, I had other problems that needed to be addressed first, he was very nice, I will use this service if I need plumbing work done

5

Shane was awesome, friendly and informative, handled business like a pro. Will recommend!

5

Jesse was very helpful and professional. He was able to help us get one of our water heaters working until the other one can be replaced.

5

He was kind, knowledgeable and fast

5

Tim was knowledgeable, competent, helpful, and friendly. He made sure he did the job right.