Customer Reviews in Salem

Total reviews: 4050 | Average rating: 4.9

5

Tim Kluting replaced my kitchen faucet . His work was excellent. He took pride in his work. I would recommend him and Henco Plumbing.

5

Would Recommend!

Shane was professional, polite, and extremely helpful. I appreciated his interpersonal approach and willingness to talk through the process as he worked.

The estimate was given in advance and adhered to once work was completed.

5

Shane was great to work with.

5

Dillon Dumire came to my house today to give me a free estimate on repiping. He was kind and honest. I am thankful that he gave me a couple of pricing options. He also gave some great advice and feedback for plumbing issues.

5

Courteous, thorough, nice, quick service!

5

Excellent service, Tim was awesome to work with, very informative.
Thank you

5

Dillon arrived just one hour after my call. He was knowledgeable and personable. We will be calling him with our next preventative maintenance.

5

Dillon provided a same day estimate. He was clearly knowledgeable and professional.

5

Great work and very polite, the paitence from the PD Shane was amazing and he had very helpful tips 10/10 would hire again

5

Caleb came out on Saturday and saw the issue gave us a quote returned Sunday fixed the issue and got our water back on

5

Jesse is professional & gave information on what to for my situation. I will have to put off the schedule he set up for me until after October 1st, 2025. I could meet with Omar on October 2, in the afternoon, I hope this is acceptable? Thanks Susan

4

Our technician was super knowledgeable and friendly but I was surprised and disappointed when he quoted me $427 to clear a clogged kitchen sink.

5

very quick with the repair and they fit me in with short notice. tech was pleasant and efficient

5

Excellent customer service, homeowner redesign and had all plumbing replaced prior to rebuild. Quite a few changes and the plumber was both personable and professional. Would highly recommend going forward.

5

Had a leak called Henco and now leak is fixed. I’ll give them a 5-star rating. Quick and efficient. Thanks Tim

5

We had a toilet that was very old and continuously plugging up. I called Henco Plumbing and Shane Schnepp came to our rescue. He gave me several options to address the problem and explained each one very thoroughly. He was a very pleasant and polite young man. We decided to go with a new toilet and Shane completed the job in a very timely and efficient manner. I will be recommending Henco Plumbing to all my friends and family and of course be using them for all of our future plumbing needs. Thank you again Shane for a job very well done!!! Jill Barnes

5

Shane was very professional, explained all the possible fixes that may be needed, provided quotes, worked efficiently and with care.

5

Very pleasant and helpful! Excellent service. Thank you. Deb

5

Shane was extremely professional and personable and kept me well informed about the work he did to clear out plugged drain.

5

So far I have only used Henco to get an estimate. Their communication was great. The PS, Dillon, was exceptional. He explained everything very well, was very thorough and professional.

5

Jesse was able to come take a look at my water heater, provided me with an estimate and install a new water heater same day. He was very professional, informative and friendly. Truly appreciate him!

5

Cody cleared the long time slow kitchen drain and gave great maintenance advice to boot. Thank you, you were excellent!

5

Very helpful and tried to work hard to make the experience as easy and inexpensive as possible 👍🏽😁‼️

5

Jesse did great job. Very nice person. Educated me on plumbing codes as a previous company installed illegal parts in my sewer line. Thank you, Jesse!!

5

Shane was great- explaining everything as he went. He was courteous, knowledgeable and professional. Same day service was most appreciated. I highly recommend Henco Plumbing Services.

5

Cody was very nice, very polite. He knew his stuff and for us to install our new oven wasn't the gas line. The problem is the electrical and their company is setting it up to where they are going to come out and hopefully fix that prior to the oven being delivered on Friday. Otherwise thumbs up. Keep up the good work you guys!

5

Tim was a very professional young man that did the work and explained everything very well. He gave us his professional opinion on what we might do. He went the extra mile. I will use them again if necessary.

5

Tim was very professional and kind. He diagnosed the problem with my water heater down to an electrical issue and didn't charge me for it.

5

I just had my backed up kitchen sink repaired by Henco's plumber Cody Dalton and I must say he was the Most polite and kind young man I have met in a long while! The service person who I spoke to yesterday for the order was also very polite. I would highly recommend this company for all your plumbing needs!

5

My water heater needed to be replaced and Dillon came out the next day after I contacted the Henco. Once I accepted the estimate, he got right to work on it the same day. Dillon was friendly, efficient and thorough in completing the job. I’m happy with the results and would use this company again for any plumbing needs.

5

Excellent work.
Excellent service.
Shane is personable and hard working.
I will definitely use Henco again if I ever need plumbing again.

5

Tim did a great job! He was very professional and friendly. Worked nonstop the whole time!

5

Dillon came through diagnosed what was wrong and did his part! Very kind generous and respectful guy. Definitely would request him to come back and do his thing if need be in the future.

5

Tim came out and connected my new Blackstone to a natural gas line I had plumbed off my house onto our deck. We fired it up, all burners working properly. and all are happy at my house. Thanks Tim and Henco!!! Steve in West Salem

5

Was very helpful and had a lot of great information will be having them do our repipe of the house and new water heater installation. Receptionist was very helpful.

5

Henco successfully unclogged our kitchen drain pipe.

5

Excellent service

5

Tim Kluting was a great person to work with!!
He listened carefully to what we needed done, explained clearly how he would solve the problem, and worked efficiently to put in a new outside, easy access water shutoff for the house. We are delighted with his work!!
Thank you, Tim!!
We look forward to calling on you again for any future plumbing needs.
Ed and Lou Brandt

5

Knowledgeable and explained what my options were.
Brought water heater and was installed by afternoon.

Our technician was friendly, respectful and professional.

5

Fantastic experience with this company. They were quick to get to us for our work and they were professional, efficient, and responsive. The cost was reasonable for the work that needed to be done. Special shout out to Jesse Edwards!